Privacy Policy

Last updated: April 13, 2025
Last reviewed: April 13, 2025

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Useful Chatbots (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, protect, and disclose your personal information when you visit our website, use our chatbot services, or engage with us through our platform.

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1. Information We Collect

Personal Information:
	•	Name, email address, username, password, and other registration details.
	•	Payment information (processed securely through Stripe).
	•	Billing address, transaction history, subscription details.
	•	User-generated content, such as interactions with chatbots, customer support messages.
	•	Conversation history and chatbot interactions, which may be processed by OpenAI under contractual terms.
	•	By using our AI bots, you consent to this processing.
  • If you use VetBot.1 or BabyDocBot.1, we may collect limited health-related context (e.g., pet symptoms, baby care questions) solely to generate accurate AI responses. This data is never sold, shared, or stored for clinical use and is only processed to improve your experience.

Technical Information:
	•	IP address, browser type, operating system, referring URLs, usage data.
	•	Cookies and similar tracking technologies.
	•	We may use cookies and analytics tools (e.g., Firebase Analytics or Google Analytics) to understand usage trends and improve performance.

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2. How We Use Your Information

We may use your information for the following purposes:
	•	To create, manage, and maintain your account.
	•	To process transactions and manage your subscriptions and purchases.
	•	To provide customer support and respond to inquiries.
	•	To enhance and personalize your user experience.
	•	To maintain security and integrity of our platform.
	•	To communicate updates, promotions, or critical information about our services.
	•	To comply with applicable laws and regulations.

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3. Sharing of Information

We will not sell your personal information to third parties. We may share your information with:
	•	Service Providers: Third-party vendors who perform services on our behalf (e.g., Stripe for payments, Firebase for data storage and authentication, OpenAI for chatbot functionalities).
	•	AI Data Processors: We use OpenAI to process chatbot responses. We do not retain the raw training data or control how OpenAI stores anonymized interactions once processed.
	•	Legal Obligations: When required by law, legal process, or governmental requests.
	•	Business Transfers: In connection with any merger, acquisition, or sale of our assets.

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4. Security Measures

We employ robust security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. Our systems utilize encryption (HTTPS, SSL/TLS protocols), secure authentication methods, and regular security audits.

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5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.

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6. International Data Transfers

Your personal data may be transferred, stored, and processed outside your jurisdiction, including in the United States, where our servers and cloud-based services are located. By using our services, you consent to such transfers.

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7. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal information, including:
	•	Access and correction of personal data
	•	Deletion of personal data
	•	Restriction of processing
	•	Objection to processing
	•	Data portability

You can exercise these rights by contacting us at legal@usefulchatbots.com.

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8. Third-Party Links

Our website may contain links to external websites not operated by us. We are not responsible for the privacy practices of these external sites.

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9. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal data, please contact us immediately.

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10. Changes to This Policy

We reserve the right to update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.

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11. Governing Law

This Privacy Policy is governed by the laws of the State of California, United States.

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By using Useful Chatbots, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.